Privacy statement and cookie policy

The protection of personal data of visitors to our website and of customers considers Ventje to be of great importance and counts this as its responsibility. Your personal data will be treated and secured with the utmost care and confidentiality.

Controller
Ventje only provides the data to parties that are involved in the execution of the agreement between you and our organization. Ventje can be reached on telephone number 030 22 70 922 or via e-mail info@ventje.nl.
This privacy policy applies to all data processing carried out by Ventje and to all websites managed by Ventje.

What we process your data for and on what basis
Ventje collects and processes your personal data for the following purposes:

• To inform you about new products, services and promotions of Ventje by e-mail. We will only do this if you have given your prior consent for the use of your e-mail address.
• For handling inquiries, requesting quotes or handling complaints. This is possible via our website, written, via the phone or e-mail. This can be done via the website, in writing, by telephone or by e-mail. Ventje is entitled to do this as part of the pre-contractual phase.
• For the performance of the agreement you enter into with us.
• When you contact us with questions, comments, complaints or to invoke any of your rights. This may be by phone, but we also include you contacting us via email or social media, filling out the contact form, participating in surveys and/or research, or signing up for our (email) newsletter.
• To comply with legal tax obligations imposed on Ventje.
• For the development of new products and services specifically aimed at our services.
• For calculating and recording financial data as a result of the agreement entered into with you.
• In addition, based on a legitimate interest, Ventje is entitled to inform you about new products and services, in which we try to take into account your preferences based on products and/or services purchased or purchased, your interests based on use of our (mobile) website (including any apps used) recorded with your consent. Ventje may also do this through campaigns on social media.
• For purposes of internal analysis and conducting research to develop and improve products and services.

About whom do we process personal data
Ventje processes the personal data of (former) customers, prospects, visitors to our website and other stakeholders and interested parties

Who receives the data
Ventje provides the data only to parties involved in the execution of the agreement between you and our organization. Agreements have been entered into with all these parties that specify which activities are commissioned and may be performed under the authority and instruction of Ventje. These parties may not process or use the data for their own or other purposes.
In addition, we will never rent, sell or otherwise provide your data to third parties for commercial purposes.

E-mail
If you want to be kept informed by Ventje about new products, services and promotions, you can sign up for our newsletter. If you have given permission to receive our newsletter, we will send it to you. You can always withdraw this consent by using the unsubscribe link in our e-mail newsletter or by sending an e-mail
to info@ventje.nl stating “unsubscribe newsletter”.

For how long do we keep your data
Ventje maintains the following retention periods:

• Contact information: 3 years after end of agreement or last moment of contact.

• Financial data: 7 years in accordance with the applicable statutory period for this purpose.

• Transaction data: 5 years including products and services purchased.

• Information requests, complaints: 3 years after settlement of your request or complaint.

• Blocking of your data: as long as required by law to implement your blocking request.

Security
Ventje has taken appropriate technical and organizational measures to secure your data and to prevent unauthorized persons from gaining access to your personal data. These measures are regularly evaluated, adapted and updated by Ventje as necessary.

Access to your data is arranged in such a way that only authorized employees of Ventje have access to your data to the extent they need to do so for the performance of their duties.

Our website is secured such that personal data you enter on our website is transmitted to our organization through a secure connection.

Your rights
Anyone about whom Ventje processes personal data has the right to request access to their own personal data. Should it turn out that your data are factually incorrect, you can have these data corrected. In addition, you are entitled to data transfer. This means that the data that our organization processes pursuant to your consent or on the basis of the agreement can be transferred to another data controller. If you wish to have data deleted in its entirety, you may notify our organization. We will then delete your data from the moment that there are no outstanding (financial) obligations.

If you wish to invoke one of your rights, you can do so by sending an e-mail to info@ventje.nl stating “access, correction, deletion or data transfer”. Ventje will ensure that your request is dealt with within the time limit set by law.

Blocking of your data for marketing
If you no longer wish to be informed at all by Ventje about relevant products and services or promotions, you can make this known by sending an e-mail to info@ventje.nl stating “blocking news messages”. We will then block your contact details so that you will no longer be contacted by our organization.

Social media
Our organization likes to engage, via the web and (own) social media channels, in dialogue with customers, interested parties and website visitors about our organization, services and activities. The aim is to provide useful and relevant information and/or answer questions, which are made known via social media. For this purpose, we follow the Internet and social media channels, such as Facebook, Instagram and blogs. In doing so, we make every effort to follow feeds on these channels, participate in them and/or proactively respond to individual, relevant comments and answer questions. We expressly reserve the right not to respond to every question or comment. Accordingly, no rights whatsoever can be derived from whether or not we respond in terms of content. When participating in feeds and answering questions or responding to comments, we may record (personal) data. These will naturally be processed in accordance with this privacy statement. We are not responsible for the handling of personal data by other participants in social media channels or the content on their social media channels. If you have any questions or comments, please contact us at info@ventje.nl.

Use of cookies
Ventje uses cookies in offering its services on the website. This is a small simple file containing data that is either read or stored on the hard drive of your computer, laptop, tablet or smartphone, or in your browser’s session.

Our organization uses Analytics (Google) to gain insight into how visitors reach our website and how the website is used. In connection with this, cookies are placed via our website. The information collected by Google is anonymized as much as possible without passing on your IP address. The information is transferred to and by Google and stored on servers in the United States. Google may provide this information to third parties if Google is legally required to do so.

Functional and analytical cookies
Functional cookies are necessary required cookies to ensure that our website works properly.

We use analytical cookies to track visits to our website. This gives us an idea of which sections of our website appeal most to our visitors. It also allows us to improve our website.

Advertising cookies
Our website may also place cookies from third parties that allow us to show you offers and information that may be of interest to you. If you give us your consent, we’d like to show you information on our websites and on the websites of third parties that would be useful to you. That’s why we try our best to find out what piques your interest and what doesn’t. Based on the pages you visit on our website, we’ll show you different information than we do other visitors. This makes our websites more relevant for your purposes.

Deleting cookies
Of course, you can always delete the cookies placed on your computer, laptop, smartphone. How to delete cookies depends on the Internet browser you use (Internet Explorer, Firefox, Chrome, Safari etc.) Please consult your Internet browser for instructions on how to delete cookies.

Other websites
On our organization’s website you may find links to other websites. However, Ventje cannot assume any responsibility regarding the handling of your personal data by those parties. Please read the privacy policy, if any, of the website you are visiting.

Complaints about the handling of your personal data
If you believe that Ventje is in violation of this privacy policy or applicable privacy laws or carelessly handling your personal data, you may at any time submit a complaint to us at info@ventje.nl or by calling 030 22 70 922. We will of course deal with your complaint as soon as possible to ensure that your complaint is resolved. If you are of the opinion that your complaint has not been resolved satisfactorily by us, you have the right to file a complaint with the Personal Data Authority (www.autoriteitpersoonsgegevens.nl).

Questions
If you have any questions and/or comments after reading the privacy policy, please contact us via info@ventje.nl or via telephone number 030 22 70 922.

Amendments
Ventje reserves the right to make changes to the privacy policy. We advise you to check this page regularly to see if any changes have been made. We will also announce important changes in the processing of your personal data or in the privacy policy via the website www.ventje.nl and other communication channels used by it.